Privacy Policy

Personal Information: We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, wedding date, and other details relevant to wedding planning.

Usage Information: We automatically collect certain information about your use of our services, including your IP address, browser type, device information, pages visited, and time spent on our platform.

Vendor Information: If you're a vendor, we collect business information, licenses, insurance details, and other professional credentials to verify your services.

Payment Information: We collect payment information when you make purchases, though we do not store complete credit card details on our servers.

Provide Services: We use your information to provide, maintain, and improve our wedding planning services, including connecting you with vendors and managing your wedding projects.

Communication: We use your contact information to send you important updates about your account, respond to your inquiries, and provide customer support.

Personalization: We use your preferences and usage data to personalize your experience and recommend relevant vendors and services.

Security: We use information to detect and prevent fraud, abuse, and other security threats.

Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

Vendors: We share relevant information with vendors you choose to contact or book through our platform, but only with your explicit consent.

Service Providers: We may share information with trusted third-party service providers who help us operate our platform, such as payment processors and hosting services.

Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety, or that of our users or the public.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Encryption: We use industry-standard encryption to protect your data both in transit and at rest.

Access Controls: We implement strict access controls to ensure only authorized personnel can access your information.

Regular Audits: We regularly review and update our security practices to protect against unauthorized access, alteration, disclosure, or destruction of your information.

Incident Response: We have procedures in place to respond to security incidents and will notify you if we believe your information has been compromised.

Access and Update: You can access and update your personal information through your account settings at any time.

Data Portability: You can request a copy of your data in a portable format.

Deletion: You can request deletion of your account and associated data, subject to certain legal and business requirements.

Marketing Communications: You can opt out of marketing communications while still receiving important service-related messages.

Cookies: You can control cookie settings through your browser preferences.

Account Data: We retain your account information for as long as your account is active or as needed to provide services.

Usage Data: We retain usage data for analytics and service improvement purposes, typically for 2-3 years.

Legal Requirements: We may retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements.

Deletion: When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

Global Operations: Our services may be accessed from various countries, and your information may be transferred to and processed in countries other than your own.

Adequate Protection: We ensure that any international transfers of your data are protected by appropriate safeguards, such as standard contractual clauses or adequacy decisions.

Compliance: We comply with applicable data protection laws regarding international data transfers.

Age Requirement: Our services are not intended for children under 18 years of age.

No Collection: We do not knowingly collect personal information from children under 18.

Parental Consent: If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

Notification: We will notify you of any material changes by posting the new policy on our website and updating the 'Last Updated' date.

Continued Use: Your continued use of our services after any changes indicates your acceptance of the updated policy.

Review: We encourage you to review this policy periodically to stay informed about how we protect your information.